Orders and Deliveries

Orders:
All orders that are placed between Monday - Friday will be processed at the earliest opportunity.

Orders that are received on Saturdays, Sundays and Public Holidays will be processed on the Next working day.

When completing your order online, please ensure that you have entered all your personal and delivery details correctly, including an accurate Postcode and Contact telephone numbers. It is important that we are able to get in touch with you should there be any issues with either your order or delivery.

All orders placed with For Outdoors are delivered FREE to UK Mainland. Unfortunately there will be an additional charge for deliveries made to the Scottish Highlands & Islands, Eire, Isle of Man, Jersey, Guernsey and other Channel Islands along with any orders shipped to Europe. When this occurs we will contact you first to agree the additional charges before processing your order.

Deliveries:
We aim to deliver your order as quickly as possible. The actual time taken for delivery varies from both supplier to supplier and carrier to carrier but generally your goods will be delivered within 3 - 5 working days.

Delivery normally takes place Monday to Friday between 08:00 am and 18:00 pm

All deliveries will have to be signed for at the delivery address, however we understand that this is not always possible and maybe you should consider a delivery to an alternative address like a workplace. In certain circumstances it is possible, with prior arrangement, to have goods left safely whereby the carrier will accept a sign note left on your front door specifying where the carrier can leave the goods safe.

Once the goods have either been delivered to you or have been left safe upon the collection of a signed note, the responsibilty of the goods then falls on you the customer. Any loss or damage to goods after this time shall be at your own risk.

Should delivery be refused at the delivery address and then requested to be delivered at a later date, then For Outdoors reserve the right to make a charge for the second delivery.

Damages:
It is the responibility of the person receiving the goods to check that all packages are counted for and checked for damage before signing. If any packaging appears damaged, please ckeck that the contents are intact and then note the damage on the delivery note before signing. For Outdoors will not be held responsible if any damage is reported to us after the delivery has been signed, and if the delivery note has no damages recorded on the delivery note.

Once the goods have been inspected and any damage identified, please notify our Customer Services dept of the damage by email by sending your email and any photos that you can to: info@foroutdoors.co.uk. This MUST be done within 5 days of delivery or For Outdoors might not will be able to assist

Returns:
When ordering your goods, please make sure that you have chosen your goods correctly as mistakes (although we are happy to exchange or refund incorrectly ordered goods) will have to be returned at your cost. If for some reason when your goods arrive they are faulty, please contact us as above (Damages) and a replacement will be arranged at the same time of collecting the faulty goods.

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Orders and Deliveries