Important Delivery Details
Most of the deliveries in the UK for this Pizza Oven are made by Palletline. All deliveries are usually made on a Friday and will take place between 09:00 and 17:00 Your delivery date will be confirmed before delivery is made to ensure that there will be someone home. If items have been arranged for delivery and no one is home when the carrier calls, the carrier may charge for a re-delivery and For Outdoors reserve the right to charge for the second delivery.
Your delivery will normally be made on a large 18t ridged vehicle with tail lift (this is about the same size as a large council refuse collection lorry). When placing your order - Please make sure that you notify us, either by entering details in the special instructions box on the checkout page or by telling us if ordering by telephone, of any access issues such as narrow lanes, low bridges and weight limits as we (and the carrier) cannot be held responsible for any non delivery due to any access restrictions.
Once the driver has arrived at your delivery point, it is the drivers responsibility to remove your purchase from his truck with a pump truck and take it as far onto your property as possible. However, pump trucks do not work on grass or gravel and will not go up and down steps. Should any of these conditions apply to your delivery, then the driver will make your delivery to the Kerbside and it will be up to you to arrange the moving of your purchase onto your property.
Under Health and Safety rules and regulations, the drivers are not allowed to lift more than 28 kgs so they will be unable to lift or help unpack your delivery.
Once the delivery has been made a Signature will be required for acceptance of your delivery.
In preparation for delivery, this Pizza Oven is shrink wrapped onto a pallet using clear plastic. This will give you an excellent view of the product so please ensure that you CHECK the product for any damage at the time of delivery and before signing any paperwork as you will be unable to claim for any damages against the Carrier on items that have been signed for.
Do not sign for any items as UNCHECKED as this will be taken that the product has been delivered in good order.